Keeping your clients, your value, and your voice front and centre b2b marketing customer retention lead generation print business staying visible Jun 13, 2025

Issue #1: Staying Front of Mind — and Why It Matters More Than Ever


🧠 They Didn’t Leave… They Just Forgot You

I spoke with a coaching client this week who lost a customer—not due to poor service or pricing, but because the client simply forgot about them.

In the rush of a deadline, the customer...

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